Even when you think you’re communicating clearly…the person you’re talking to could be hearing a COMPLETELY different story.
Take for instance, the time I accidentally sent a client into flight mode just by using the word ‘discipline’ in a meeting.
In today’s clip, Melyssa Barrett and I share examples of how language can be a barrier to understanding…and even create hard feelings where no bad intentions were present. Learn how to use questions and curiosity to start peeling back the layers of how others define things, see the world, and react to triggers.
Master these skills and watch your social prowess soar!
The More Business More Life® podcast has been recorded by Napolitan Inc. It is hosted by the company’s Megaphone channel and you can subscribe to the podcast on your favorite apps as follows:
The podcast is also available on Steve Napolitan’s YouTube channel.